Frequently Asked Questions
- Why in-home pet sitting?
- How do I schedule services with Spoiled Rotten Pet Sitting?
- How do I decide how many visits I need per day and how long they should be?
- Will I meet you before I go out of town?
- How and when do I pay for my service?
- What if my pet becomes ill or is injured in my absence?
- What happens if I come home early, or my return home is delayed?
Why in-home pet sitting?
Pets are most comfortable in their own homes! They have their (or your!) own beds, dishes, and couches. They won’t be exposed to any diseases and less stress means upset tummies are less likely. You don’t have to drop your dog off at the kennel when it’s convenient for the kennel staff! Say goodbye to your pets at home and I take it from there!
How do I schedule services with Spoiled Rotten Pet Sitting?
You can request services online or contact me by sending an email to srps.sitters@gmail.com to ask any questions or schedule services. Once you contact me, I will set you up in the scheduling software and request that you enter all the pertinent information I need to care for your pets and home.
How do I decide how many visits I need per day and how long they should be?
I will ask about the number of pets you have and about your normal daily routine. Then we can schedule visits according to how much time it will take to complete the daily chores plus the desired amount of quality time you’d like me to spend with each pet. I want you and your pets to have a positive experience with Spoiled Rotten Pet Sitting, so I will make sure that your pet’s routine remains as close as possible to normal.
Will I meet you before I go out of town?
Absolutely! When you schedule service I will set up an appointment for a free initial consultation. During the Meet-n-Greet, I will get to know you and your pets and become familiar with your home and daily routine. I will need to have access to your home while you are away, so please have keys ready for me, or arrange for a lockbox or safe hiding place.
How and when do I pay for my service?
At the end of the assignment, I will email you an invoice. You can pay by credit card through Paypal, use Zelle®, or leave a personal check. Payment is due upon receipt of your invoice.
What if my pet becomes ill or is injured in my absence?
I have, and will, take care of any situation that could come up. Even if you are in the Gobi Desert or Central Africa, your pets will get the veterinary care they require. Before you leave, I will collect information about all of your pets regarding any existing or recurring medical conditions to watch for, as well as your veterinarian’s contact information. In the event of an emergency, I will attempt to contact you first. We will choose an emergency veterinary clinic in the event that your regular vet cannot be reached or does not suggest a referral. If you cannot be contacted, and I feel that veterinary care is necessary, I will transport your pet to the vet and stay with them until we receive further instructions. All vet bills will be paid by you, the owner, directly to the veterinary clinic.
What happens if I come home early, or my return home is delayed?
I understand that plans change, people come home early, and flights are sometimes delayed. I ask that you let me know if you will be home early or late. My cancelation policy is such: Clients will be charged for any visits that are cancelled with less than 24 hours notice. If your return home is delayed, please contact me as soon as you can. I will continue to care for your pets until you can return home.